Refund policy

Return & Exchange Policy

At our store, customer satisfaction is our top priority.

Return & Exchange Eligibility:

  • You can request a return or exchange within 4 days of receiving your order.

  • The product must be unused, unwashed, and in original packaging.

  • Items damaged due to misuse are not eligible.

Exchange Policy:

  • If you receive a wrong or defective product, we offer a free exchange.

  • Exchange will be processed within 3–5 working days after approval.

Return Policy:

  • If you want to return the product (change of mind), delivery charges may apply.

  • Refunds are only applicable in case of damaged or incorrect product.

How to Request:

  • Contact us on WhatsApp or email with your Order ID and issue details.